Customer Relations Officer

  • Department: Customer Outcomes
  • Location: Glasgow
  • Published: 11/04/2022

Is customer service your calling? Do you take pride in resolving problems? Are you a dab hand at dealing with complaints? If so we have the perfect opportunity for you! Mon-Fri shifts ONLY!!

We are currently looking for Customer Advisors, paying from £21,680 per annum, 36 hours per week, based in Glasgow City Centre.

If you can demonstrate experience of managing & dealing with customer complaints and are skilled in customer listening and communication we want to hear from you urgently.

The details:

  • Start date 23 May 2022
  • Customer Relations Advisor – permanent
  • Full time working 36 hours per week –Monday to Friday between 8am - 6pm (with a rotational 8am, 9am or 10am start) – No weekends!
  • Rate of pay - from £21,680 per annum
  • Full training, fully paid
  • Based onsite in Glasgow city centre
  • Successful candidates must have experience dealing with complaints, and excellent written and verbal communiation skills.

Benefits include:

  • A Colleague Discount card: 10% off most products at Tesco Stores
  • 20% Off Insurance Products
  • Pension scheme, life assurance, sickness benefit
  • Maternity pay, paternity leave and 6.6 weeks holidays
  • Save as you earn and buy as you earn schemes
  • A place where your health & wellbeing really matter – cycle to work scheme, Gympass, mental health experts, a specialised headspace app, a multitude of health and wellness resources
  • Great career path with lots of progression opportunities

Tesco Bank believe in people so have built an environment where everyone has the support to be at their best both in and out of work – get involved today!

Our commitment to provide a safe, accessible, inclusive workplace culture is at the heart of how we work at Tesco Bank.

We are currently working on strengthening technology while investing our time and energy listening to our colleagues, so we can co-create a blended working approach that is right for our business and our people. Homeworking options for our Customer Service teams are here to stay - join us as we evolve our colleague, onboarding, training and working experience.

Please note Successful candidates must be must be able to pass a disclosure, credit check and CIFAS check as part of the recruitment process.

Customer Relations Officer


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