Great service isn’t just about the day-to-day things. Doing the best we can for our customers also means making a real difference when they need it most. So this job isn’t just about collecting money, it’s about doing everything we can to help customers turn things around and get back into a good financial position.
We’ll give you all the training you need to get started and you’ll always have the advice of an experienced team to lean on. But some things can’t be taught – it’s essential that you have real empathy and great listening skills. Combine that understanding manner with a strong focus on the outcome and you’ll be ready to deliver the best possible solutions for everyone.
Robyn O’Neil, Customer Service Representative"The atmosphere here is really good, so helpful and so nice the managers really understand the job as most of them have done it."
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