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Frequently Asked Questions

• When will I hear back about my application?
• What happens at the Assessment Centre?
• How can I get feedback on my application if I am unsuccessful?
• What should I expect at the interview?
• What should I wear to an Assessment Centre?
• Is there anything I should bring with me to the Assessment Centre?
• Can I see a role profile for the job I am applying for?
• Do you accept speculative CV's?
• How can I find out the salary for role advertised role?

When will I hear back about my application?
We will aim to let you know of the outcome of your application within 5 working days. However, during busier periods of recruitment, please allow 10 working days to hear from us.

What happens at the Assessment Centre?
The Assessment Centre process will differ slightly depending on what role you are applying for. Typically, during an Assessment Centre you will complete a competency based interview, a role play, and on some occasions, a technical assessment. If you wish to find out in more detail what to expect if you are booked to attend an Assessment Centre, please contact us.

How can I get feedback on my application if I am unsuccessful?
Due to the overwhelming amount of applications we receive, we cannot offer individual feedback at application stage. If you have been unsuccessful at the interview or Assessment Centre stage, please contact us for further feedback on your application.

What should I expect at the interview?
The interview process will differ depending on what role you apply for. However, it is expected that you will be interviewed by the line manager of the position you are applying for and the interview will be competency based.

At Tesco Bank we use competency based interview to evaluate your competence. Competency based interviews (sometimes known as situational or behavioural interviews) give us valuable insight into your preferred style of working and behaviours, to help us determine if you fit the Values and culture of Tesco Bank.

There are many competencies we may discuss with you, which could include, but not limited to, teamwork, communication, leadership, problem-solving and customer service. By asking you questions on competencies that are required within the role you have applied for, the interviewers can evaluate your interview and ensure this is the right role for you.

Some things to think about when answering a competency based question are:

• Situation - Describe the situation and explain what happened
• Task - Outline the task you had to complete and describe your responsibilities
• Action - Explain the steps that you took or the decisions you made
• Result - Explain the outcomes of your actions and what you learnt from the experience

What should I wear to an Assessment Centre?
It is key to remember that the first impression you make is the most important one. The first judgement an interviewer will make is going to be based on how you look and what you are wearing. Make sure you dress professionally when attending the Assessment Centre so you give yourself every chance to be successful.

Is there anything I should bring with me to the Assessment Centre?
If you have been asked to bring photo ID and proof of address with you to your Assessment Centre please ensure you remember. You are not required to bring anything else with you.

Can I see a role profile for the job I am applying for?
The advertisement summarises what is contained in the role profile, but if you wish to see what the role involves in more detail, please contact us and we will forward you the role profile.

Do you accept speculative CV's?
We are currently receiving a large volume of applications for roles we advertise, so at this time we cannot accept speculative CV's. We encourage you to sign up for Job Alerts so you know when a suitable role arises and keep looking back on our Careers website as the vacancies are regularly updated.

How can I find out the salary for role advertised role?
If you wish to find out the salary range for a role you are interested in applying for, please contact us and we will happily let you know the details.