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• Candidate Promises

Our promises to you

• Our job advertisements will accurately reflect the roles we are recruiting for. They will be written in plain English.
• We will give you enough information in our job descriptions and on our website to enable you to make an informed decision about applying.
• We will make it easy for you to apply. Our application process will be straightforward and we will explain the steps.
• We will make a commitment to get back to you after you apply within a specified time and we will respond within that time regardless of whether you will progress to interview or not.
• Your application will be reviewed against fair criteria based entirely on suitability for the role.
• We will work with you to get an interview time that suits you.
• You will have all the information that you need for the interview.
• Your interviewer will be trained in assessment and will be fair and consistent.
• Your interviewer will be able to answer any questions you have about the role or the recruitment process. We will ensure that you leave the interview understanding the role, where it fits in the organisation and also of Tesco Bank and our values.
• If you are successful, your offer will be clearly explained to you and you will receive the written offer when we say you will.
• We will provide a clear explanation of what criminal record and financial checks we do before you join why we do it and what we need from you.
• We will provide an opportunity for you to learn more about Tesco Bank and what to expect before you join.
• At all times we will communicate clearly with you in a way that meets your needs to explain what is happening.